Contact Us

We're here to help! Whether you have questions about our premium backdrops, need assistance with your order, or want to discuss a custom project, our team is ready to assist you.

  1. Customer Support Email: support@habokebackdrop.com Phone: +852 6574 0382 Live Chat: Click the chat icon at the bottom right of our website (Available Mon-Fri, 9 AM - 6 PM HKT) Response Time: We strive to respond to all inquiries within 24 hours (excluding weekends and holidays).

  2. Returns & Exchanges Important: Please contact our support team (support@habokebackdrop.com) to receive a Return Authorization (RA) number and detailed instructions before shipping any items back to us.

For US Domestic Customers (US Return Address): Attn: Randy (Haboke Return) 1001 W Middlesex Ave, Port Reading, NJ 07064, United States Phone: +1 909-320-8090

For International Customers (Headquarters Return Address): Luweis Trading Limited RM H23, UNIT 17, 12/F, NEWCITY CENTRE, NO. 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON, HONG KONG

  1. Sales & Wholesale Inquiries Email: support@habokebackdrop.com Phone: +852 6574 0382 (Please ask for the Sales Department) Services: Volume pricing, custom sizes, and bespoke printing options for studios and event planners. Lead Time: Typical production and shipping for bulk/wholesale orders takes 7-14 business days.

  2. Partnerships & Press Email: support@habokebackdrop.com Opportunities: Brand collaborations, photographer/influencer partnerships, and media requests.

  3. Corporate Office (Hong Kong) You are welcome to visit our head office. Please schedule an appointment via email in advance to ensure staff availability. Company Name: Luweis Trading Limited Registered Address: RM H23, UNIT 17, 12/F, NEWCITY CENTRE, NO. 2 LEI YUE MUN ROAD, KWUN TONG, KOWLOON, HONG KONG

We value your feedback and look forward to assisting you. For any other questions, feel free to reach out through any of the channels above!